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Built from a real need.

OPS/SHFT was not created in a brainstorming session. It was born from running a business and discovering that a normal website was not enough.

I did not need a website. I needed a system that runs my business.
Omran Kassaa
Founder, OPS/SHFT
Operations and programme-management professional with more than 14 years of experience managing complex teams, workflows and services.
14+
Years in Operations
3
Systems Built
100%
Client Ownership

The origin story

Not a developer who learned business. A business operator who learned to build systems.

When I started MiniYo, I faced the same problem every Lebanese business owner faces: orders coming through WhatsApp, stock tracked in notebooks, and no way to know if I was actually making money after advertising, delivery and returns.

I looked at Shopify, WooCommerce, and every no-code tool out there. They were either too limited, too expensive, or required five different apps just to handle Cash on Delivery — the way most Lebanese customers actually pay.

So I built my own system. One that handles orders, stock, customers, expenses, and reporting — all in one place. No plugins. No monthly app fees. No dependency on platforms that could change their pricing overnight.

Then I built Aura. Then Trending Store. Each one adapted to the business it serves. Babywear needs size variants. Fashion needs bilingual support. Gadgets need multi-branch inventory and supplier cost tracking.

Today, I bring that experience to Lebanese businesses ready to move from social-only hustle to organized digital operations. Not with generic templates. With systems built around how your business actually runs.

Work With Us →

How we think

Four principles that guide every system we build.

01

Operations First

We begin with how your business receives, processes and fulfils work. Design comes after the workflow is understood.

02

Built Around You

The system follows your workflow — not the other way around. No forcing your business into a template.

03

Clear Ownership

Your domain, business data, credentials and access remain under your control. Full export capability. No lock-in.

04

Supported After Launch

Training, documentation and ongoing support. We stay until you can run it yourself. Then we stay available.

05

Honest Recommendations

If Shopify is the right choice for your stage, we will say so. We sell solutions, not technology.

06

Fixed Scope, Real Delivery

Written scope. Agreed timeline. Milestone payments. No hidden fees. No scope creep without discussion.

Ready to shift your operations?

Send us your business page. We will send back a free assessment with 3 concrete improvements — no commitment required.

Get Free Assessment →See Our Work
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